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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseline Sullivan

October 9, 2023

5  out of  5 rating by Joseline Sullivan
"My husband and I were very unhappy with our previous insurer, that prompted us to start searching around and we found the State Farm office of Roxanna Rodriguez-Ward. Ms. Jenny Brophy called the next morning and was extremely knowledgeable, professional, and kind. She explained everything in detailed and went over our policies to make sure we understood everything. Needless to say we made the change right on the spot, no need to shop around anymore. She was thorough and got into contact with all of the corresponding parties and made the process so seamless for us. I am so happy we made this decision and know that they have our best interest at heart. Contact Ms.Jenny today!"
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Marcci Hardy

August 31, 2023

5  out of  5 rating by Marcci Hardy
"When my agent retired I was referred to Roxana’s office by my best friend and it has been a great decision. Everyone in that office strives for the best customer service and they achieve it every time I call!"
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Makenzie Charest

August 22, 2023

5  out of  5 rating by Makenzie Charest
"When I asked if there was any way to get my rates cheaper on my car Roxana and Elva gave me a ton of options and I was able to lower my rate by about $50"
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Hayley Koteff

August 17, 2023

5  out of  5 rating by Hayley Koteff
"Jenny is very responsive, informative and friendly. Pleasure to work with."
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suz Inn

August 9, 2023

5  out of  5 rating by suz Inn
"Roxana & Betsy always make me feel so special. They are so helpful and knowledgeable! It is a pleasure to do business with them. Great company, I wouldn’t go anywhere else!!!"
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Dana Son

August 7, 2023

5  out of  5 rating by Dana Son
"She always polite and professional."
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Phill Holdcraft

August 3, 2023

5  out of  5 rating by Phill Holdcraft
"The personal here take care of there customers. Especially when corporate does not."
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Eric Miller

August 1, 2023

5  out of  5 rating by Eric Miller
"Everytime I call with a question, I get a immediate answer! Betsy is usually who I deal with,if not I still get my answer.!Betsy is a beast! Love dealing with her the most! All the young ladies there are awesome! Thank you for you service!"
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Tony Fleek

July 28, 2023

5  out of  5 rating by Tony Fleek
"Great prices on insurance. Pleasant customer service"
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Tiffany Shelton

July 28, 2023

5  out of  5 rating by Tiffany Shelton
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Donny C

July 27, 2023

5  out of  5 rating by Donny C
"Great service!"
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tina Leong

July 27, 2023

5  out of  5 rating by tina Leong
"This crew is awesome! They are a text message away and are always helpful!!!"
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Evan Connor

July 25, 2023

5  out of  5 rating by Evan Connor
"I LOOOOOOVVVVVEEEEEE STATE FARM!! I Just Broke up with Progressive!!!! ROXANA & JENNY ARE AMAZING!! & EFFULGENT, They made the Process so Simple, Easy, and Painless. They are both God Sent…"
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Tina Jackson

July 14, 2023

5  out of  5 rating by Tina Jackson
"Always great customer service!"
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Shula Markland

May 16, 2023

5  out of  5 rating by Shula Markland
"In December, I had a pipe freeze in my house. I immediately contacted State Farm, and State Farm was there for me every step of the way. The timing of the incident was unfortunately bad because many others were experiencing similar issues due to the frozen temperatures. So, it took a little longer than I anticipated, but the State Farm corporate office guided me along the way, and my local agent was amazing with her guidance. State Farm was there for me when I needed them."
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Sheila Mann

December 13, 2022

5  out of  5 rating by Sheila Mann
"The office is always willing to go over and above to help you out!!"
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Erika _

November 7, 2022

5  out of  5 rating by Erika _
"My insurance was going up $40 a month so I knew I had to do something. I inquired online about a cheaper rate, and Ashley called. This bright, bubbly young lady, was a pleasant surprise. She was knowledgeable and took time to answer and explain everything clearly. State Farm offed me a deal on 2 policies, that I could not resist. I appreciate the customer service I received, and all that State Farm offers it’s customers and I am glad I made the change from my old insurance company. Thanks State Farm. I’m saving over 50 percent of what I was paying every month"
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Chris Zombek

September 13, 2022

5  out of  5 rating by Chris Zombek
"Very helpful with questions I had"
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Sam Camuso

August 18, 2022

5  out of  5 rating by Sam Camuso
"Quick, easy and fun! Roxana’s office took care of all my needs quickly and has a light, fun vibe when you’re there!"
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Josh G

August 5, 2022

5  out of  5 rating by Josh G
"She is awesome! Extremely nice and helpful. I recommend everyone use her as their agent"
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Kristen Joudrey

July 29, 2022

5  out of  5 rating by Kristen Joudrey
"After paying an astronomical amount for insurance, I decided to put my feelers out for some quotes to see if I could get better pricing from another company. Ashley with state farm came back with a quote 1/4 of the amount I was paying! Her customer service was phenomenal, she took the time to compare policies with me and go over every question I had so I was at ease with the switch. I would recommend her services to everyone! I give state farm a 10/10!!"
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Eugene Park

May 31, 2022

5  out of  5 rating by Eugene Park
"Jenny was so friendly, easy to work with, and knowledgeable to answer all my questions. She provided me with everything that I needed and made it all very simple for me, as I had no previous experience with the insurance process. Highly Recommend!!!"
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Josh Venner

May 16, 2022

5  out of  5 rating by Josh Venner
"State Farm in Edgewater is always easy to work with, friendly, and helpful. Betsy can answer anything and has helped solved multiple issues for me. Thank you for great service!"
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Dennis Russell

May 4, 2022

5  out of  5 rating by Dennis Russell
"Ashley and Roxana perform above and beyond. Excellent service. Thanks very much Lady’s. “Alright,Alright”"
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Jenny Brophy

May 2, 2022

5  out of  5 rating by Jenny Brophy
"Highly recommend!"