State Farm® Insurance Agent Roxana Rodriguez-Ward

"Working with Jen Whitfield has been a wonderful experience. Recently made many changes and additions to my policy. Jen is very responsive and handled all of my changes with first class customer service and expertise. Jen had answers to all of my questions and made everything super-easy and convenient on my end. Cannot recommend Jen Whitfield any higher! Thanks Jen!"

"So efficient and kind! She made the rather dull and stressful process of getting insurance easy and not mind-numbing. I definitely recommend!"

"I had a great experience with this agency. I was literally a walk-in, and met in the lobby by Jenny Brophy. Jenny helped me move all of my insurance from one (more expensive!) carrier to State Farm, and spent several days helping me find the best packages for my family and property. She was extremely knowledgeable and very conscientious, and has been following up regularly. I would recommend this office highly! Ask for Jenny!"

"Jenny is absolutely amazing to deal with. We had an incident today and even though we were not at fault she was ready and willing to answer all my questions and filled me in with what our next steps needed to be and explained everything perfectly. She not only calmed my nerves about the situation but kept my husband from getting in trouble (with me)! Lol"

"Easy and Professional!"

"I would give zero stars if I could. This State Farm office grossly overcharged me! I've been with State Farm for 30 years and got transferred here because my other agency closed. We had 7 auto policies with them (and several others), and they did not give me the multi-car discount! A $1,200 error. When I asked about it, Jackie told me I didn't qualify. HUH?? I roped in the agent, Roxana, and when she finally responded, she was unprofessional, unbothered and later very vindictive. Instead of apologizing, she made excuses for her employee that clearly knew nothing about insurance and my accounts. When I asked to transfer, she refused to transfer our policies (I assume she wanted to keep the income from all our policies). We had to go to State Farm corporate to fully transfer. The worst State Farm Agency there is. Hands down."

"Very easy process. Jen Whitfield was very fast and knowledgeable getting me set up with my life insurance. Office staff very professional."

"Jen helped me get a new policy with better coverage and for less than my old coverage company."

"I can't say enough great things about my experience with Jenny Brophy at State Farm. After years of frustrating experiences with insurance companies, working with Jenny was an absolute breath of fresh air. She made the entire process simple, professional, and surprisingly enjoyable, something I never thought I’d say about insurance! Jenny was not only incredibly knowledgeable, but also took the time to explain my options clearly and helped me make confident, informed choices. She was responsive, proactive, and genuinely kind throughout, a true standout in an industry that often feels impersonal. If you're looking for someone who brings expertise, integrity, and a human touch to the insurance process, I highly recommend Jenny Brophy. She has completely changed how I feel about managing my policies. Five stars all the way"

"Jenny Brophy was incredibly efficient, kind, and provide provided excellent service overall."

"Roxana has been really great helping us with Home, Auto, and Umbrella insurance policies. She responds quickly and is always able to answer our questions!"

"I recently had the pleasure of working with Jenny for my car insurance, and I couldn’t be more impressed with the experience. From the very beginning, she was friendly, knowledgeable, and incredibly patient. She took the time to explain all my options clearly, answered every question I had, and made sure I felt confident in the choices I was making."

"Leaving USAA was one of the best decisions we’ve made. Always the best experience with Roxy and her crew. Got a new car and contacted immediately by Jen to make sure we got everything we needed from them! I always recommend them to friends and family!"

"On several occasions, I have spoken with Betsy Lynch of State Farm Insurance. In each conversation, Betsy has been professional, personable, and gracious. She has provided me with excellent service during each encounter. Betsy is indisputably an asset to State Farm Insurance."

"Do not trust reviews I requested to speak with Roxana and she didn’t call me back they are nice until you open policy with them I would not recommend to anyone."

"I recently reached out to Jen Whitfield at SF for an insurance quote and was amazed by the customer service I was greeted with. The focus was on me the customer to help me and it was refreshing! I will be spreading the word!"

"Stress free experience, saved over $300/6 mos. for both auto and renter's insurance. Thank you!"

"Great customer service. I am always able to reach my sales rep when I have a question."

"So nice to always get a person on the phone who can help answer questions and troubleshoot problems! Huge plus in my book."

"Absolutely love state farm always a pleasure talking with Jenny who is always helpful 🥰 - Jennifer Tenney"

"Hirra is always super friendly and helpful anytime I call! Great seevice"

"Hirra did a great job helping us when we had to take over as trustee on someone else's home. It wasn't easy and she hung in there with us and was very responsive! She has also helped me with my townhouse policy! Tracy Gill"

"Great customer service friendly and knowledgeable staff Jen Whitfield was wonderful"

"Great office great people they have done a bunch of quotes for us prices are very competitive ask for Jen Whitfield she is wonderful"

"Jen is very thorough and friendly! She was very helpful in finding me the best quote, and even helped me get a good deal while bundling! Definitely check out this location and consider switching to State Farm - you won’t be disappointed."