
State Farm® Insurance Agent Roxana Rodriguez-Ward
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aly C
August 22, 2025
"Jen was super helpful and knowledgeable! She made me feel at ease as it was my first time getting my own car insurance! I am very pleased and had the best experience :) would definitely recommend."
G Chase
August 21, 2025
"Very positive and solve a big problem which I had with my homeowner policy."
Shannon Cullen
August 20, 2025
"The agents and staff here are always so kind and helpful! Jenny assisted me today and made everything so easy and stress-free. I’m so grateful for her and the entire team, they truly make every experience a positive one."
Douglas Francis
August 19, 2025
"I’m in the process of moving back to Maryland from North Carolina and I needed proof of insurance to take to an appointment with MVA tomorrow Jen Whitfield helped me to get this done I was so impressed I chose them to be my new agent and I strongly suggest anyone looking for insurance services try here first I think you will be as pleased as I was"
Christina Lee
August 19, 2025
"Jen Whitfield helped my fiancé and I with our residential insurance as well as car insurance inquiries in the past. Every time we have communicated with her she has provided prompt service. Jen asks thoughtful questions that we had not considered during our selection(s) for certain policies. Moving is stressful enough! Jen looks out for us so we can spend our time on other necessities required for our big move. We appreciate her professionalism and thoroughness during all of our recent life changes."
HVCA BoD
August 19, 2025
"We’ve had the privilege of working with Jenny at State Farm, and her dedication has been nothing short of outstanding. She showed tremendous commitment helping our Board of Directors work through an issue involving deterioration of our community assets under liability coverage. Jenny provided clear, insightful guidance that helped us navigate the situation and ensure we’re better positioned to avoid claims issues now and in the future. Her support hasn’t stopped there. Jenny went the extra mile to track down old checks we had been issued, and last year when our bank account error caused a lapse in coverage, she acted immediately to ensure our policy stayed intact. She worked with us post haste, demonstrating both professionalism and genuine care for our community. In every interaction, Jenny has proven to be knowledgeable, responsive, and proactive. We’re grateful for her continued partnership and highly recommend this office to anyone seeking not just insurance coverage, but a trusted advisor and team who truly look out for their clients."
John Tisdale
August 14, 2025
"Jen is terrific. She is very professional and quick to deliver. I was referred to her specifically by a friend and I immediately learned why. She is the best."
Martia Brown
August 11, 2025
"Jenny and the staff's is so wonderful and friendly and helped me with all my needs they is a go to person she make me feel very comfortable talking to my insurance companie and have patience"
"We appreciate your business and thank you for taking time to leave this review."
Ken Marien
August 8, 2025
"Jen W. from State Farm was a pleasure to work with. She helped my transition all my insurance needs from my former Company to State Farm and everything went very smoothly. Thanks Jen!"
Dominic Digregory
August 6, 2025
"Very helpful. Made decisions less stressful."
Justin Palemine
August 5, 2025
"Awesome people, on and off the phone within 10 minutes with exactly what I wanted!"
DeAnne Hall
July 31, 2025
"State Farm has been my insurance company for decades. They’ve always been good to me. The customer service is great!"
"I greatly appreciate your review and look forward to continuing to help with all your insurance needs!"
Katie Brown
July 31, 2025
"Jen Whitfield was extremely helpful when I reached out to add car insurance for my new car. She was very patient and talked me through the steps and was efficient. Would highly recommend!"
Leah D
July 29, 2025
"Great costumer service! Beautiful personality! Quick response! Love her!"
Colin paige
July 28, 2025
"Very pleasant and extremely helpful. Exceptional customer service."
Christina K
July 23, 2025
"I had a great experience with this agent in getting insurance for a property in Virginia. Jen Whitfield is an excellent agent who was so helpful and patient. Jen answered all my questions promptly and thoroughly and I would recommend anyone to do business with her."
Dawn Borden
July 18, 2025
"Fast and efficient help right when we needed it."
Allie Grove
July 11, 2025
"Jenny Brophy is wonderful! We are first time homebuyers and she was so nice, helpful and understanding. She got us a great deal that secured us with a great homeowners insurance plan and even added auto insurance to it! I of course had a lot of questions and she explained everything so thoroughly and put me at ease. I cannot recommend her enough! Thank you Jenny!"
Mary Hagerty
July 11, 2025
"Jen Whitfield in this State Farm Office is professional, responsive, knowledgeable, and wonderful to work with. She listens carefully to client needs and makes informed recommendations to address them. She is a delight to deal with. I would highly recommend this office overall, and Jen specifically"
David
July 9, 2025
"I was unfortunately not eligible due to my record but I am very thankful for taking the time to help me out. Lovely and respectful front desk person and office manager."
Amanda Gibson
July 7, 2025
"Jen helped me insure my ring and make everything so easy! She’s great!"
James Byrum
June 24, 2025
"Working with Jen Whitfield has been a wonderful experience. Recently made many changes and additions to my policy. Jen is very responsive and handled all of my changes with first class customer service and expertise. Jen had answers to all of my questions and made everything super-easy and convenient on my end. Cannot recommend Jen Whitfield any higher! Thanks Jen!"
Analeigh Flieger
June 14, 2025
"So efficient and kind! She made the rather dull and stressful process of getting insurance easy and not mind-numbing. I definitely recommend!"
"I'm happy to hear you had a smooth experience with switching your insurance. Thank you for leaving us the review!"
Neal Flieger
June 13, 2025
"I had a great experience with this agency. I was literally a walk-in, and met in the lobby by Jenny Brophy. Jenny helped me move all of my insurance from one (more expensive!) carrier to State Farm, and spent several days helping me find the best packages for my family and property. She was extremely knowledgeable and very conscientious, and has been following up regularly. I would recommend this office highly! Ask for Jenny!"
"Jenny is a glowing part of our team! I'm glad to see she was able to help you and your wife save money on your insurance while providing a great experience!"
Michelle Knopp
June 13, 2025
"Jenny is absolutely amazing to deal with. We had an incident today and even though we were not at fault she was ready and willing to answer all my questions and filled me in with what our next steps needed to be and explained everything perfectly. She not only calmed my nerves about the situation but kept my husband from getting in trouble (with me)! Lol"
"Sorry you had to deal with an incident, but so happy Jenny was able to be there for you when needed the most."