State Farm® Insurance Agent Roxana Rodriguez-Ward
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Pat Hopkins
March 3, 2026
"I’ve been working with Jen for a little over a year now and she’s fantastic! Also very responsive and able to answer all of my questions so quickly!"
Amanda Gibson
February 16, 2026
"Michelle was great to work with and made sure I had the correct coverage I needed!"
Janelle Sears
February 4, 2026
"Great customer service! Spoke with Jen a few times, she is awesome. They always answer the phone & are willing to help any way they can. Much more friendly & efficient than my last agent."
Tyler Owenby
February 2, 2026
"Fantastic experience working with Jenny! She was extremely knowledgeable about all aspects of home insurance and took the time to answer every question we had. We highly recommend State Farm and encourage anyone to reach out to Jenny for assistance!"
Bari Goulbourne
January 29, 2026
"Very quick, very easy, and very reliable. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Here are a few more stars because 5 wasn’t enough"
Lura
January 22, 2026
"She is amazing. Everytime I have a question she is on top of it. She has helped me with everything when it comes to insurance. If you need insurance She is definitely the one to call."
Candace Smith
December 28, 2025
"Roxana is amazing!! She takes the time to explain the best way to save money for you and your family! Very kind, friendly and really cares about what truly helps famlies! She doesn’t sell you something you don’t need but always encourages gently."
Gerald Horan
December 26, 2025
"Jen Whitfield was nice enough to help me resolve of a fairly serious vehicle insurance issue (that I caused myself) last minute on a Friday evening, at their office closing time. She was very quick to assist and extremely friendly, and helpful with all my questions. Would definitely recommend this office, and Jen, for any insurance-related needs. I can’t properly express how much I appreciate her assistance! Thank you Jen!!"
Oscar Espinosa
December 5, 2025
"Excellent service and quality of customer service, thank you very much Steve 👍"
Marcci Hardy
December 2, 2025
"When my agent retired I was referred to Roxana’s office by my best friend and it has been a great decision. Everyone in that office strives for the best customer service and they achieve it every time I call! Jen has always been so helpful and quick to relieve my worries. Thank you to this office for your dedication to customer service."
"I’m so happy we’re meeting your expectations and continue to do so in the years to come!"
Cheyenne Cardinale
November 24, 2025
"Was very flexible with me and pleasant to talk with and work with made getting my insurance super easy"
Tara Boogaerts
November 19, 2025
"She was friendly, readily reachable each time I had a question, responsive, honest, agreeable and professional, a model insurance agent! Thank you so much for helping us through the process of acquiring insurance."
Karen Fitzpatrick
November 10, 2025
"I can’t say enough good things about Stephen. He was so helpful and knowledgeable with getting the documents I needed in record time. He even kept me up to date with phone calls . A great experience!"
Tiffany Workeman
November 10, 2025
"I’ve had a good experience with this team! Their customer service is friendly and helpful, and they respond quickly whenever I have a question or need assistance. Shout out to Jen Whitfield! Very helpful! Thank you!!"
kafayat Isiaq
November 3, 2025
"The agent listened, and was very patient. She provided us with several options to choose from."
Pamela Lopez
November 3, 2025
"Steven and Roxana are attentive and provide quality service!They have made the process of changing car insurance so easy and smooth ."
Ana Hodgson
October 31, 2025
"So thankful to Jen Whitfield , helped me find a policy within my budget and needs. Great service and highly recommend."
Brittany Short
October 30, 2025
"Working with this State Farm office has been a wonderful experience! The staff is responsive, prompt, helpful and kind. They have answered all my questions with patience and are truly considerate of their clients. Highly recommend!"
Ryan McDermott
October 7, 2025
"Jen Whitfield is absolutely wonderful. She is super knowledgeable and helpful. She explained all coverages in detail and left me with no questions."
Carrie Palmer
September 23, 2025
"I kept avoiding changing insurance after many years and now I'm kicking myself. I called Roxana's office and by the end of the day I had saved myself $4,000. The team could not have made the process easier. Special thanks to Jenny for her constant communication!"
Aly C
August 22, 2025
"Jen was super helpful and knowledgeable! She made me feel at ease as it was my first time getting my own car insurance! I am very pleased and had the best experience :) would definitely recommend."
G Chase
August 21, 2025
"Very positive and solve a big problem which I had with my homeowner policy."
Shannon Cullen
August 20, 2025
"The agents and staff here are always so kind and helpful! Jenny assisted me today and made everything so easy and stress-free. I’m so grateful for her and the entire team, they truly make every experience a positive one."
Douglas Francis
August 19, 2025
"I’m in the process of moving back to Maryland from North Carolina and I needed proof of insurance to take to an appointment with MVA tomorrow Jen Whitfield helped me to get this done I was so impressed I chose them to be my new agent and I strongly suggest anyone looking for insurance services try here first I think you will be as pleased as I was"
Christina Lee
August 19, 2025
"Jen Whitfield helped my fiancé and I with our residential insurance as well as car insurance inquiries in the past. Every time we have communicated with her she has provided prompt service. Jen asks thoughtful questions that we had not considered during our selection(s) for certain policies. Moving is stressful enough! Jen looks out for us so we can spend our time on other necessities required for our big move. We appreciate her professionalism and thoroughness during all of our recent life changes."